Saturday, January 10, 2015

Unethical Software Business Practice in Chennai. CCTNS to our rescue

One of my friend who practices astrology as a profession and marketing through his website had a unique issue when he hired the services of I Creat Solutions, a SEO consultancy based in Tambaram. Initially the consultant offered to tweak the website for suitable SEO changes but then eventually went against the promise and was treating my friend as a good 'milking cow' by extracting more and more money for each junk entry they were adding to the website.  We came to know about their service through JustDial and have also informed their malicious ways of promoting business to JD. Worst yet they also put an incorrect phone number (possibly their own) to divert business calls to my client for themselves.

When the business was challenged and reprimanded regarding their unethical moves, they stopped all updates despite getting the money from us. This was when CCTNS came to our rescue. We filed a formal police complaint to Chennai Police Commissionarate who summoned the appropriate teams to put corrective actions in place. 

Regarding the phone number issue, we could have even sued them to a much higher level but considering the magnitude of the organization and also on a good samaritan gesture, we let go them off after getting it rectified at the CCTNS level.

 

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