Consumer Time Is Not a Freebie: A Civic Complaint to Canara Bank

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Dear Canara Bank Grievance Cell,

I’m formally raising a complaint regarding repeated unsolicited calls to my mobile number, which is fully registered under DND (Do Not Disturb).

Despite this, there have been steadfast call flood from+911600108140 on:

30 July – 1 min 15 sec @ 11:35 AM

31 July – Missed call @ 11:45 AM

1 August – Missed call @ 11:13 AM

3 August – 53 sec call @ 11:20 AM

These interruptions are non-consensual, unremunerated, and in violation of TRAI's DND regulations. Sundays, especially, should be sacred—not an open line for unsolicited outreach.

Let me be clear: my time is not a freebie, nor should customer feedback be normalized as a one-way obligation.

If Canara Bank genuinely values inputs, I’m open to engaging as a paid service provider — my rates are $1 (INR 82) per minute, billed in advance.

This isn’t just about a call. It’s about principle. We must challenge the normalization of freebie culture, especially when disguised as “digital engagement.”

I demand:

Immediate cessation of these calls

Written confirmation that my DND preferences are respected

Action against violators of telemarketing norms

A formal apology and policy clarification

Compensation for time lost and stress endured

A remorseless regret (aka “sorry”) is not enough. Sorry doesn’t make a dead person alive.

Let’s raise the bar on digital dignity.

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