Callous Clerical Error or Criminal Conspiracy?
A KYC Misfire That Raises More Than Eyebrows The Misaddressed Message One fine morning, a message pops into my inbox—not for me, but for a stranger. A complete stranger. “Your KYC record has been fetched by ICICI Bank,” it says. Only it wasn’t my record. It was someone else’s. Their name. Their data. My inbox. ️♂️ Slip or Slope? Is this a digital typo or the symptom of a deeper systemic malady? A callous clerical error from a fatigued tech desk? Or a systemic misrouting that exposes data pipelines built on trust—but leaking accountability? ️ Responsiveness vs Responsibility ICICI and CERSAI responded quickly. Investigation initiated. Text alerts received. But the real concern isn't just who fixes it—it's how often this happens unnoticed. “If one email slipped through, how many more are swimming silently beneath?” The Broader Implication This incident isn’t just a glitch—it’s a parable. A data democracy where the wrong pe...