Recently I had an experience with Vodafone USSD offer. I saw an offer of INR 50 full talk time and tried to recharge but got only INR 40. When I wrote back to the appellate officer I am just getting back the response to send the screenshot of USSD. Since the offer is time bound the same USSD is not coming back and as usual it is too difficult to make the customer care parrots to understand the same.
Hence lodged an issue to CpGrams ( DOTEL/E/2016/06929
Dear Team, I had a daily offer update and recharged 50. But it credited only 40.67. Why did it debit 9.33. Looks like there is a discrepancy between offshore in *111 and the recharge system. Date of Charge 18th February 2016 Last Debate with 198 and Nodal Team: 20th February 2016 Can you help credit the balance 9.33 in my account please? Thanks and Regards, Deepak Vasudevan
Kindly refer to your grievance registered under the above docket number. The said grievance was forwarded to the concerned service who has intima…
There is an interesting and very useful offer from Vodafone Karnataka Circle that if you recharge INR 70 within 60 days of activation you would get full talktime. However when I did the recharge on 10th March 2016, I got only INR 58. I had lodged a CpGrams complaint ( DOTEL/E/2016/07975
) and the response from the network is as below
M/s Voda, the service provider/company reports " Customer disputes he got an offer of Rs.70 FTT • But post recharge received 58.14/- • As validated customer has received the remaining credit of Rs.11.87 as per the offer ". Case closed pls. PG Cell, DoT, Kerala.
The interesting part here is the complaint was posted to Vodafone Karnataka to TRAI New Delhi but is serviced and responsded by DoT, Kerala.
While back I have discussed about a potential job offer from Rajya Sabha that this writer got as part of verification from local police station You can find out the description here To cross-verify the same, RTI CpGrams has been dispatched to the following ministries:
Ministry of Parliamentary AffairsDepartment of LaborPresident Secretariat (Rashtrapathi Bhavan)Office of the Hon'ble Prime Minister of India
I would keep you posted with the responses from the pertinent ministries.
My sweet little girl, www.sitagita.com, is ushering into her 16th birthday on this International Women's Day (March 8 2016). It is quite a holy coincidence that the day is also Maha Shivarathri. She was my first web portal initiative in 1999 for Apcom via the software house of 3rdAgenda.