Voice of the Consumers
Consumers are the key to any industry. The Parliament of India has given the protection to consumers of India using Consumer Protection Act of 1986. But how many of us have ever exercised the legal protections given to them by the National Administration. Merchant Establishments and/or Service Providers after thier sales/service turn blind eye to any customer query. Due to paucity of time and lack of information, we are handicapped on how to have the issue taken up for redressal.
Check out the following yahoogroups
Also, check out http://www.consumercourt.netfirms.com/, which seems to be hosted by Arun Saxena,who also moderates the above YahooGroups. Recently, I came across to one more website (but currently based for Bangalore Consumers only). Check this out here: